Viking Ice Maker Troubleshooting: Pro Tips and Tricks

by | May 19, 2023 | Appliance Repairs

Having an ice maker is a convenient luxury that many homeowners enjoy. However, it can be a real hassle when your ice maker stops working. 

If you have a Viking ice maker that is giving you trouble, we’re here to provide some professional Viking ice maker repair tips and tricks. In this blog, we’ll cover the five most common issues that can occur with a Viking ice maker and pro tips and tricks for Viking Ice Maker troubleshooting. 

So, whether you’re experiencing ice maker problems or preparing for future issues, this guide will help you big time. 

1. Ice Maker Not Producing Ice

If you notice your Viking ice maker not working or not producing ice, several things could be causing it. It could be the water supply, the water filter, or the ice maker mechanism itself. 

Troubleshooting tip: 

To start troubleshooting your appliance, confirm that the water supply is on and the water line has no damage. Then, check the water filter and make sure it is not dirty or clogged. 

If you verify that the water supply and filter are not the issues, then the ice maker itself could be the problem. Check the ice maker’s control arm to see if it is in the “on” position. If it’s not, move it to the “on” position and see if the ice maker starts producing ice again.


2. Ice Maker Producing Too Much Ice

If your Viking ice maker produces too much ice, you may think it’s good because you have more than sufficient ice supply. However, this is actually a problem caused by the water inlet valve or the control module. 

Troubleshooting tip: 

To troubleshoot the issue, check the valve for any visible signs of damage or leaks. If the valve appears in good condition, you can test it using a multimeter to verify it’s functioning properly. If the valve is defective, it means it needs a replacement. 

Alternatively, you can adjust the water pressure going into the refrigerator by adjusting the water supply valve. 

If it’s not the water inlet valve, proceed to check the control module. 

To troubleshoot the control module, check the power and water supply to ensure they function properly. If they are, inspect the control module for any signs of damage or wear, and check for any disconnected wires or loose connections. 

If any issues are found, replace the control module. Alternatively, resetting the control module by unplugging the ice maker for a few minutes may solve the problem, too. But if the issue persists, getting a professional Viking refrigerator ice maker repair is recommended.


3. Ice Maker Producing Too Little Ice

If your Viking ice maker produces too little ice, the most typical reason could be the water supply. However, this could also involve issues with the water pressure and the thermostat. 

Troubleshooting tip: 

What you can do is check the water supply line to your ice maker for any damage or clogs. Also, inspect the water filter along the way to see if it’s dirty or clogged. 

Pressure also plays a crucial role here, so you must set it right. Ensure that the water pressure is set to at least 20 psi. 

If the water supply and pressure are not the issues, it could be a problem with the ice maker’s thermostat. The thermostat controls the temperature inside the ice maker, and if it is not functioning properly, it can cause the ice maker to produce too little ice.


4. Ice Maker Making Strange Noises

If your Viking ice maker makes strange noises, it could be very annoying. But know that you can trace the source of this problem. Ice maker noises will likely come from the fan or motor. To be exact, it could be a problem with the ice maker’s evaporator fan motor. 

Troubleshooting tip: 

To troubleshoot the evaporator fan motor in a Viking ice maker, you can listen for noise when opening the freezer compartment, check for ice buildup around the fan blades, and use a multimeter to test the motor for continuity in the motor windings. 

If there is no noise and no ice buildup, and the motor is not receiving power, or there is no continuity, it may be faulty and need to be replaced. 

Inspecting and testing the evaporator fan can be difficult. If you’re unsure about doing it, then that’s the time for a Viking ice maker service from a licensed technician.


5. Ice Maker Leaking Water

If your Viking ice maker leaks water, you can point at the water inlet valve or the water supply line as potential culprits. Ice maker valves and supply lines can become damaged, causing water to escape. 

However, in some cases, the defrost drain can also become problematic and cause water to leak out from your ice maker. 

Troubleshooting tip: 

You can start troubleshooting by checking the water inlet valve and the water supply line and ensuring they’re not damaged or clogged. If they are, then that means you need a Viking ice machine repair for the necessary replacements. 

If it’s not the valve or the water supply line, the ice maker’s defrost drain could be another possible cause. If the defrost drain has ice buildup or clogs, it can cause the ice maker to leak water. Clean the defrost drain to get rid of any obstructions. 

Need a Professional? 

The above troubleshooting tips and tricks could help provide your ice maker with a first-line solution. They are easy and simple, which you can perform yourself. 

However, along the way, you may require complex repairs and replacements for your ice maker after verifying severe damage. This is a sign that you need Viking Appliance Repairs to help. 

We provide repair and maintenance services for Viking appliances, including ice makers. We can inspect your unit to track down sources of malfunctions and problems, and we will also provide the needed repairs and replacements. 

So, entrust your ice maker with us. You can hire a technician from us by calling (855) 393-3634. 


Contact Us