Viking Electric Cooktop Repair: Addressing Issues Specific to Electric Cooktops

by | Jun 27, 2023 | Appliance Repairs

Owning an electric cooktop, you may wonder what specific issues you may come across. If this crosses your mind, then this guide will help you. 

We’ll explore certain Viking cooktop issues specific to electric cooktop models. They will come with the necessary solutions you can do at home and with the assistance of a professional Viking electric cooktop repair service

If you do need professional assistance, we’ll also provide valuable insights into finding the right service for your cooking equipment. 

Read through!


Safety Precautions for Repairing Electric Cooktops 

Repairing electric cooktops requires careful attention to safety protocols to prevent accidents, electrical hazards, and personal injury. Here are essential safety measures you must consider:

  • Disconnect power 
  • Use personal protective equipment (PPE)
  • Work in a well-ventilated area. 
  • Read and follow the manufacturer’s instructions. 
  • Avoid water contact. 
  • Insulate live wires. 
  • Seek professional Viking cooktop repair if unsure. 

4 Issues Specific to Electric Cooktops 

Your Viking electric cooktop can face different problems, simple and complex. The following are four common problems you want to look out for:  

Burner Heating Issues

One of the most common problems with electric cooktops is uneven heating or burners not heating up as expected. This can result in prolonged cooking times and frustration in the kitchen.


  • Ensure that the cooktop receives an adequate power supply. 
  • Check the circuit breaker and ensure it hasn’t tripped. 

If the power supply is intact, examine the heating elements for any visible damage or discoloration. 

  • Clean the elements and the surrounding areas to remove any built-up grime or food residue that may interfere with proper heat distribution. 

If the issue persists, it’s advisable to contact a professional cooktop repair technician who can diagnose and replace faulty heating elements or other related components.

Malfunctioning Control Knobs or Touch Controls

Another issue that electric cooktop users may encounter is malfunctioning control knobs or touch controls. This can include knobs becoming loose, unresponsive touch controls, or inaccurate temperature readings.


  • Ensure the control knobs are securely attached to the cooktop and tightened if necessary. If a knob is damaged or worn out, it may need replacement. 
  • Clean the surface of the touch controls gently with a clean, soft cloth to wipe away any dust or debris that may interfere with their responsiveness. 

If the problem persists, refer to the user manual for specific troubleshooting steps, as some touch control issues may require a reset or firmware update. If all else fails, contacting a professional Viking electric cooktop service technician is advised.

Cooktop Not Turning On

Imagine trying to cook a meal and finding that your Viking electric cooktop won’t turn on. This can be attributed to many factors, including a faulty power connection, a defective control board, or a malfunctioning power switch.


  • Check the power connection. 
  • Ensure that the cooktop is securely plugged into a functioning outlet. 

If the power connection is not the problem: 

  • Inspect the control board for visible damage or malfunction signs. 
  • Try resetting the control board by turning off the power for a few minutes and then turning it back on. 

However, if the cooktop still doesn’t turn on, it is recommended to get a Viking service near me to diagnose and resolve the underlying issue.

Overheating or Overheating Protection Engaging Frequently

Electric cooktops have built-in safety features, such as overheating protection, to prevent damage and ensure user safety. However, if the cooktop frequently overheats or the protection feature engages too often, it can disrupt your cooking experience.


  • Check for any obstructions around the cooktop that might be blocking proper ventilation.
  • Ensure that the cooktop is not placed too close to the wall or cabinets, as this can restrict airflow and lead to overheating. 
  • Clean the ventilation openings regularly to remove any accumulated dust or debris. 

If the problem persists, consult an expert technician to inspect and diagnose the internal Viking cooktop parts, such as the thermostat or the cooling fan, and make the necessary repairs or adjustments.

Finding the Right Viking Service for Your Cooktop 

Finding the right Viking appliance repair service for your Viking electric cooktop is essential to effectively address issues specific to your appliance. Here are some steps to help you find the best service provider for your specific needs:

  • Research and Gather Information: Research Viking appliance repair services in your area by entering keywords, such as “Viking cooktop repair Beverly Hills.” Look for companies that specialize in Viking appliances. 

Remember to read customer reviews and ratings, paying attention to feedback specifically related to electric cooktop repairs.

  • Check for Certification and Authorization: Ensure that the repair service you choose is certified and authorized by Viking. This certification indicates they have undergone training and meet the manufacturer’s repair standards.
  • Experience and Expertise: Consider the experience and expertise of the repair service. Look for technicians with extensive knowledge of Viking electric cooktops and a track record of successfully repairing these appliances.
  • Prompt Response and Service: Look for a repair service that offers prompt response times and efficient service. Timely repairs minimize downtime and inconvenience in your kitchen.
  • Quality Parts and Repairs: Inquire about the quality of parts used by the repair service. Ensure that they use genuine Viking parts or high-quality, compatible replacements to maintain the integrity and performance of your cooktop.
  • Customer Service: Assess the customer service provided by the repair service. Friendly and responsive customer service indicates a commitment to customer satisfaction and a positive overall experience.

Yet to find the right service provider for you? Look no further than Viking Appliance Repairs. We are specialists in Viking appliances, including electric cooktop models. For more information, dial our number at (855) 393-3634


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