Troubleshooting Oven Control and Display Issues in Viking Electric Double Ovens

May 29, 2023 | Appliance Repairs

Are you experiencing control and display issues with your Viking electric double oven? Frustrated with unresponsive buttons, error messages, or erratic behavior? 

We understand the inconvenience these problems can cause in your kitchen. So, we have created this comprehensive guide to help you troubleshoot and resolve these issues efficiently. 

In this blog, we’ll delve into the common troubleshooting oven control and display issues in Viking Electric Double Ovens owners may encounter.

You’ll learn step-by-step techniques to diagnose the root of the problem, whether it’s a faulty control board, electrical surges, or software glitches. We’ll also discuss simple troubleshooting methods that you can try without extensive technical expertise.

However, while we are giving you tips for DIY repairs, you should also note that there are situations when a Viking electric double oven repair service is what you need. We’ll cover these scenarios where you need to call professional help. 

If you’re ready, let’s get down to business! 


Common Problems with Control Panels and Digital Displays

Your Viking electric double oven can encounter control panel and digital display problems from time to time. Here are three common problems to look out for: 

  • Unresponsive Controls: Sometimes, the control panel may become unresponsive, making it challenging to adjust settings or start the oven. This issue can be caused by electrical glitches, software errors, or physical damage to the control panel.
  • Dim or Flickering Display: A dim or flickering digital display can make reading oven settings or timer information difficult. This problem may be due to a defective display module or loose connections.
  • Error Codes: Viking ovens have error code systems that indicate specific issues. Error codes can range from simple temperature sensor malfunctions to more complex electrical problems.


Resetting Control Settings and Addressing Error Codes

When experiencing control and display issues with your Viking electric double oven, you must have the know-how to reset the control settings and address error codes. Consider these tips: 

  • Power Cycling the Oven: Sometimes, a simple power cycle can resolve minor control panel issues. Switch off the oven’s power at the circuit breaker, wait a few minutes, and then restore power to see if your Viking oven problem is resolved.
  • Clearing Error Codes: Error codes provide valuable information about the oven’s status and the specific problem encountered. Refer to the Viking oven’s user manual for a list of error codes with their corresponding troubleshooting steps.
  • Checking and Resetting Control Lock: If the control panel is locked, the oven may not respond to any commands. Consult the user manual to locate the control lock feature and follow the instructions to unlock the controls.


Steps to Replace Control Boards for Improved Functionality

By following these steps in replacing control boards, you can restore and enhance your oven’s functionality, ensuring precise control over cooking settings.

  • Diagnostic Assessment: Before replacing the control board, ensure that the issue is related to the control board and not other components. Conduct a thorough diagnostic assessment or consult a professional Viking electric double oven service technician to accurately identify the problem.
  • Power Disconnect: Prior to replacing the control board, disconnect the oven from the power source to avoid electrical hazards. Switch off the oven’s power at the circuit breaker or unplug it from its outlet.
  • Accessing and Removing the Control Board: Refer to the user manual or a Viking oven troubleshooting guide specific to your Viking oven model to locate the control board. Carefully remove any necessary panels or screws to access the control board.
  • Disconnecting and Reconnecting Wiring: Take note of the connections and wiring configurations before disconnecting the old control board. Detach the wires from the control board and attach them to their corresponding terminals on the new control board.
  • Installing the New Control Board: Once the wiring is securely connected, carefully place the new control board into position. Reattach any panels or screws that were removed to access the control board.
  • Power Restoration and Testing: Restore power to the oven by switching on the circuit breaker or plugging it back into the wall outlet. Test the oven’s functionality by checking if the control panel and digital display operate correctly.


When to Call a Professional? 

Knowing when to call a professional for control and display issues in Viking electric double ovens is crucial to ensure your appliance’s safety and optimal performance. It’s recommended and advisable to seek the help of a professional technician when encountering these situations: 

  • The control panel is completely unresponsive and does not display any information.
  • Error codes appear on display and persist despite attempted troubleshooting.
  • Oven controls behave erratically, such as buttons not working or responding incorrectly.
  • There are frequent power surges or electrical issues that may have affected the control and display functionality.
  • The oven’s temperature settings are inaccurate or inconsistent. 
  • You can see signs of physical damage to the control panel or display.
  • Troubleshooting and repair attempts have been unsuccessful.
  • Safety concerns arise, such as unusual smells, sparks, or smoke. 
  • The warranty of the Viking electric double oven is still valid. 
  • You are unsure or uncomfortable with performing complex repairs or replacements. 

If you ever get yourself caught in these exact situations, immediately contact a professional electric double oven repair near me. You can reach out to us at Viking Appliance Repairs to provide an emergency same-day service. 

Just dial our hotline at (855) 393-3634. 


Conclusion

Troubleshooting control and display issues in your Viking electric double oven are crucial to ensure optimal performance and a seamless cooking experience. By understanding common problems with control panels and digital displays, resetting control settings, and addressing error codes, you can often resolve minor issues on your own. 

In cases where the control board needs replacement, following the proper steps and guidelines is essential. As always, consult the user manual for your specific Viking oven model and consider consulting a professional technician for complex repairs. 

Also, remember to take note of the situations we outlined above to know when you should call for professional help. Those situations need urgent attention to be resolved. 

With these troubleshooting techniques and the careful replacement of control boards, you can restore your Viking electric double oven’s functionality and enjoy delightful cooking experiences for years to come.

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